Shipping Policy

Thank you for visiting and shopping with us. The following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy (United States)

Shipping Rates

We offer free standard shipping on some items and  fixed rate shipping on some large or heavy items. Specifically Oversize or Overweight items like Aquariums, Salt, Sand, T5 Bulbs are excluded from any free shipping offer.  Shipping costs for these items will be listed or  separately at checkout. Refer to checkout options for pricing, shipping promotions will be listed on our website or specifically on a product's page. 

Processing Time

Our goal is to process all orders placed before 1pm on the same or next business day. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

Shipping Confirmation & Order Tracking

Once your order has shipped, you will receive a Shipping Confirmation email containing your tracking number(s). Tracking numbers typically become active within 24 hours.

Delivery Time

Standard shipping typically takes 3–5 business days, depending on your location within the United States, but varies with carrier and service level.

Delivery delays can occasionally occur due to factors outside our control.

Damaged or Lost Packages

If your order arrives damaged or appears to be lost in transit, please contact our customer service team as soon as possible. We will work with the shipping carrier to resolve the issue.